At South Surrey Smiles, we want all of our patients to know what it means to us to help make their smiles brighter and healthier. For us, being supportive and encouraging towards our patients is just as important as being a team of skilled orthodontic specialists.
Our team came together over a weekend to establish and share our individual core values. We elaborated on each value, explained what it meant to us, and narrowed it down to 3 common values in which we mutually share .
These 3 values are the core of South Surrey Smiles. They help lead our approach to how we do business and how we care for our patients.We have found over the years that patients are always happier coming to our office knowing that we have their best interests at heart, and will be willing to go the extra mile to ensure their comfort and satisfaction.
Kindness, caring, genuine. All important characteristics of a compassionate person. Working in the healthcare industry, we believe that compassion is a must. We all truly care about the quality of care and level of service we provide to each and every patient. We understand that patients are often nervous or may be fearful of dental treatment. We take the time to explain all procedures in order to make you feel as comfortable as possible. With extensive specialized training and the latest technology in our office, we are able to provide a painless experience for you or your child. We understand that everyone has different experiences and perspectives. By trying to put ourselves in other peoples shoes when they share concerns, allows patients to feel heard and understood. We want our patients to feel comfortable throughout their orthodontic journey and it is our mission to achieve that.
Doing the right thing when no one is watching. Integrity is a value that we all feel is important to follow throughout life. A person with integrity can be trusted because they are committed to doing the right thing. Our patients know that they can trust the information and care that we are delivering for them. Each treatment plan is specific to your individual needs and we will always let you know what your best option is. With our experience in the field of orthodontics and our commitment to these core values, you can trust that you are in great hands! We are committed to treating you and your family with Integrity and we look forward to taking the best care of you.
Respect for our patients as well as each other. This is something that makes our team such a high functioning group. We are confident that you will enjoy your experience at South Surrey Smiles because we will always treat you with the upmost respect.We will ensure that youare treated with dignity and consideration. We strive to provide clear communication and advice, and are always willing to listen.Furthermore, we have created a culture of respect among one another.We want to make sure our staff feels valued for their contributions, allowing them to speak their opinions freely, and contribute to the growth of our practice. We maintain a level of self respect at South Surrey Smiles, by cultivating a positive work environment, where our entire team loves what they do.
These core values are what helps us keep South Surrey Smiles a fantastic place to be as a patient or a member of our team. We have gained a great deal of success over the years, and have helped a lot of people find a healthy and brighter smile by putting our core values into effect each day. We hope to share these values with you and your loved ones in the future, so feel free to contact us by phone or through our website today to set up a free consultation.
Dr. Lesley Williams is a Certified Specialist in Orthodontics. She grew up in Victoria, BC with her parents and two sisters.
After being awarded her Doctor of Medical Dentistry (DMD) degree in 1989, Dr. Williams then spent six years as a dentist in general practice before deciding that she wanted to further her education by undertaking three extra years of highly specialized training in orthodontics. With her Masters in Science (Orthodontics) degree under her belt, she went on to sit the Orthodontic Specialty Fellowship exams through the Royal College of Dentists of Canada. To date, her status as an active leader in the orthodontic profession means that she holds the following qualifications and positions:
- Certified Specialist in Orthodontics and Dentofacial Orthopedics
- Fellow of the Royal College of Dentists of Canada
- Diplomate of the American Board of Orthodontics
- Examiner for the Royal College of Dentists of Canada and the American Board of Orthodontics.
- Former president of the Pacific Coast Society of Orthodontists (representing 2900 orthodontists from the 4 western Canadian provinces and 8 western American states).
- Active member of the Edward H. Angle Society of Orthodontists.