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About Us
Treatment
FAQs
- Orthodontics FAQ
- Invisalign FAQ
Patient Info
Promotions
- Rewards Login
- Contests/Events
Contact
Blog
- Funnies

Patient Testimonials Form

Patient Testimonials

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Why would you tell other people to get braces at South Surrey Smiles?

What do you like about our team?

How will your new smile change your life?

What part of your treatment was easier than you expected?

Where did we exceed your expectations?

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Unit 101-2626 Croydon Drive,
South Surrey, B.C., V3Z 0S8

Phone: 604.542.5420

Fax : 604.800.1682
[email protected]

Office Hours

Monday: 8am-5pm
Tuesday: 9am-6pm
Wednesday: 8am-5pm
Thursday: 7:30am-4pm
Friday: 8am-4pm

Reviews

Google Rating

4.9

South Surrey Smiles

4.9

Justin Harris

01:26 07 Dec 14

South Surrey Smiles is a beautiful modern office and Dr Williams is truly great. The staff really take the time to make each patient feel comfortable and special. I never knew how important it was for a child to be seen by an orthodontic specialist by the age of 7. I really feel a part of a family and would highly recommend this office.

Tracey Mellis

19:48 14 Dec 14

I have had nothing less than great experiences at South Surrey Smiles. It's a very nice office and the staff in front are very friendly and knowledgable. Dr. Williams is always more than happy to answer all of my questions and concerns, and ensures that I am well informed of the situation. She has been my orthodontist for years now. In my case, I received my first phase of treatment when I was 7, and this early monitoring ended up saving me from jaw surgery later in life. Be sure to bring your little ones to Dr. Williams by the age of 7, the initial consultation and monitoring is all complimentary, sometimes there are things your dentist can't see that Dr. Williams, a specialist in Orthodontics can. I am so happy with my beautiful and functional smile!

Jaclyn Brown

04:08 16 Dec 14

When I first walked into SSS I was totally blown away at how big and beautiful the office was, not only how beautiful but how well dressed, happy, friendly and personal the staff are. They made sure to greet me at the door, personally knew my name, took me on a tour, and made me a latte!!! After meeting Dr. Williams I knew this is the place for me. Dr Williams is a highly educated amazing orthodontist and is always super nice and fun! All the staff at SSS are highly educated and super friendly who genuinely want to be there and help others achieve the smile of a life time. I was blown away at the gifts, lattes, ipads, theatre room, etc. I cannot say how thankful I am to have met these individuals and I look forward to every time I'm there. I would highly recommend this office to everyone!

P. C.

01:21 11 Feb 15

At South Surrey Smiles, they treat you like family. On my first visit they were very welcoming, and kind. Inside it is very clean, tidy, and modern. They were very organized, I wish that every orthodontist was like South Surrey Smiles. My older sister is jealous because she said her ortho didn't have any of the cool things South Surrey Smiles does!- Ethan. C

Carly Tyson

18:00 05 Dec 14

I was so hesitant to get braces. I was worried about how they would make me look. The clear braces that South Surrey Smiles offers are almost invisible! My friends didn't even notice that I was wearing them! I am so happy I decided to do it. My treatment only took 1 year and now my smile is constantly complimented! I am so happy and proud of my new smile.

Lindsay Newtron

02:56 16 Dec 14

At South Surrey Smiles the staff are very kind and thoughtful. I was there today and I got impressions done and lady in there was very nice and she asked me lots a questions like how I was doing and what I'm doing for Christmas. She made me laugh as well and made me feel comfortable. The staff are very nice on the first day they give you a tour of the office which is very helpful. The office is clean and modern. They take their time with you and make sure you understand every thing and go through every detail with you. I have been to a lot of orthodontists but this by far the best I have been to. The staff are kind and they make sure you will have a beautiful smile for the rest of your life.from Lindsay Newton

Teresa Maxwell

03:29 16 Dec 14

The service at South Surrey Smiles is second to none. Professional staff and an orthodontist with experience! My experience was flawless, I would recommend South Surrey Smiles to my friends and family. The way they put their braces on is so easy. They set it up in custom made trays to fit your teeth so that your appointment is quick and painless! No needles either!! They don't use them ever. No need to worry, appointments are a breeze!

Mark Kondo

03:42 09 Dec 14

Dr. Williams and her friendly staff make each visit pleasant. They gave me several options and price points so I could make the best choice for my family's budget. The office is in a convenient location and has plenty of free parking. Visits are always informative and with minimal wait. So far we have had a great experience with Dr. Williams.

Henrietta Schafer

17:55 07 Dec 14

Dr Williams and her amazing team's commitment and compassion for their patients is the best! They welcome your whole family and make sure everyone is taken care of with custom lattes and a movie room! I found the office clean, inviting and comfortable. The staff very skilled and knowledgeable. I love the modern flare of the interior design. Without hesitation I would recommend South Surrey Smiles to friends and family. :)

Sweet Retreat - Specialty Cakes

15:39 08 Dec 14

Dr. Williams is a fantastic orthodontist. Her staff are very knowledgeable, friendly and made my daughter feel relaxed. My son also enjoyed his visit in the bright, modern office while he waited. A fun place to visit! Our family appreciates the efficiency of the office. My daughter had her braces within a week. Thanks again!

Sarah Glanville

03:09 16 Dec 14

South Surrey Smiles is fantastic. The new location is beautiful and modern and the whole team is both friendly and professional. Dr. Williams is a fantastic orthodontist and made the process of having braces seamless. Dr. Williams and her staff were able to answer any questions I had along the way and I couldn't be happier with the end result. I would recommend South Surrey Smiles to anyone!

Pandaman _12

02:06 09 Dec 14

I was a kid that had bad teeth, I had always wanted braces. I wanted my teeth to be straight and perfect and then I had a tooth coming on top of another one. So I went to south surrey smiles and within one month that tooth was beside the other one, now my mouth is getting better each day. The staff is very kind and Dr. Williams is the best. The interior walls are modern art and it is very homey. I would recommend South Surrey Smiles 8/8.

Lindsay Newtron

02:56 16 Dec 14

At South Surrey Smiles the staff are very kind and thoughtful. I was there today and I got impressions done and lady in there was very nice and she asked me lots a questions like how I was doing and what I'm doing for Christmas. She made me laugh as well and made me feel comfortable. The staff are very nice on the first day they give you a tour of the office which is very helpful. The office is clean and modern. They take their time with you and make sure you understand every thing and go through every detail with you. I have been to a lot of orthodontists but this by far the best I have been to. The staff are kind and they make sure you will have a beautiful smile for the rest of your life.from Lindsay Newton

Sarah Glanville

03:09 16 Dec 14

South Surrey Smiles is fantastic. The new location is beautiful and modern and the whole team is both friendly and professional. Dr. Williams is a fantastic orthodontist and made the process of having braces seamless. Dr. Williams and her staff were able to answer any questions I had along the way and I couldn't be happier with the end result. I would recommend South Surrey Smiles to anyone!

Mark Kondo

03:42 09 Dec 14

Dr. Williams and her friendly staff make each visit pleasant. They gave me several options and price points so I could make the best choice for my family's budget. The office is in a convenient location and has plenty of free parking. Visits are always informative and with minimal wait. So far we have had a great experience with Dr. Williams.

Henrietta Schafer

17:55 07 Dec 14

Dr Williams and her amazing team's commitment and compassion for their patients is the best! They welcome your whole family and make sure everyone is taken care of with custom lattes and a movie room! I found the office clean, inviting and comfortable. The staff very skilled and knowledgeable. I love the modern flare of the interior design. Without hesitation I would recommend South Surrey Smiles to friends and family. :)

Sweet Retreat - Specialty Cakes

15:39 08 Dec 14

Dr. Williams is a fantastic orthodontist. Her staff are very knowledgeable, friendly and made my daughter feel relaxed. My son also enjoyed his visit in the bright, modern office while he waited. A fun place to visit! Our family appreciates the efficiency of the office. My daughter had her braces within a week. Thanks again!

P. C.

01:21 11 Feb 15

At South Surrey Smiles, they treat you like family. On my first visit they were very welcoming, and kind. Inside it is very clean, tidy, and modern. They were very organized, I wish that every orthodontist was like South Surrey Smiles. My older sister is jealous because she said her ortho didn't have any of the cool things South Surrey Smiles does!- Ethan. C

Natasha C.

03:38 12 Dec 14

South Surrey Smiles is an amazing orthodontic office. Everybody is very friendly and helpful. I highly recommend South Surrey Smiles to anyone who wants to improve their smile.

Stephanie Schroeder

20:50 07 Dec 14

South Surrey Smiles makes ortho treatment fun! The students in my class rave about their "cool" orthodontist. They always have the coolest contests! They celebrate special holidays, have draws, and even give out things like concert tickets, ipods, and pizza parties! They even had a sandcastle building competition with lots of prizes and free give away's. South Surrey Smiles is a hot topic at school, it is clear that the kids are very comfortable and even look forward to their orthodontic treatment visits

Pandaman _12

02:06 09 Dec 14

I was a kid that had bad teeth, I had always wanted braces. I wanted my teeth to be straight and perfect and then I had a tooth coming on top of another one. So I went to south surrey smiles and within one month that tooth was beside the other one, now my mouth is getting better each day. The staff is very kind and Dr. Williams is the best. The interior walls are modern art and it is very homey. I would recommend South Surrey Smiles 8/8.

Teresa Maxwell

03:29 16 Dec 14

The service at South Surrey Smiles is second to none. Professional staff and an orthodontist with experience! My experience was flawless, I would recommend South Surrey Smiles to my friends and family. The way they put their braces on is so easy. They set it up in custom made trays to fit your teeth so that your appointment is quick and painless! No needles either!! They don't use them ever. No need to worry, appointments are a breeze!

Kelley Olinger

21:48 07 Dec 14

Amazing Doctors and staff! They go out of their way to make you feel comfortable in the office and during any procedure. They use the most current technology available. The office is really modern with vibrant colors, a welcoming place to visit. The level of knowledge and experience is exceptional. I highly recommend Dr. Williams's office to any young child or adult wanting braces.

Tracey Mellis

19:48 14 Dec 14

I have had nothing less than great experiences at South Surrey Smiles. It's a very nice office and the staff in front are very friendly and knowledgable. Dr. Williams is always more than happy to answer all of my questions and concerns, and ensures that I am well informed of the situation. She has been my orthodontist for years now. In my case, I received my first phase of treatment when I was 7, and this early monitoring ended up saving me from jaw surgery later in life. Be sure to bring your little ones to Dr. Williams by the age of 7, the initial consultation and monitoring is all complimentary, sometimes there are things your dentist can't see that Dr. Williams, a specialist in Orthodontics can. I am so happy with my beautiful and functional smile!

Sherri Currie

04:45 09 Dec 14

My husband and I want to express how grateful we are to have found South Surrey Smiles. We went to many offices and had many opinions. Our girls are the most important people in our lives and finding someone who we feel will take the best care of them is essential. We are very confident in the service and care that is being provided to our family.

Kulraj Gurm

20:09 15 Dec 14

Can't think of a word euphoric enough to describe my sentiment!Getting braces as an adult was daunting but it is a decision I am extremely happy with. Dr. Lesley Williams and her staff were amazing throughout the process. Perfectly aligned teeth is just a small part of the benefits I have reaped, I now don't grind my teeth while sleeping and getting a better bite means healthier teeth that will last a life time.

Patrick Mooney

04:49 10 Dec 14

I'd give 6 stars if I could. My daughter Abby was quite nervous about getting braces, but everyone was so helpful and kind towards her, her sister and our family. A modern high tech office with the latest technology Dr. Williams, and her team really make you feel special. They also are involved in the community good will projects, have a rewards program for good dental habits, IPads for the siblings while they wait, etc, etc. Plus they are conveniently located and near my favourite restaurant 'Chopped Leaf'.

Justin Harris

01:26 07 Dec 14

South Surrey Smiles is a beautiful modern office and Dr Williams is truly great. The staff really take the time to make each patient feel comfortable and special. I never knew how important it was for a child to be seen by an orthodontic specialist by the age of 7. I really feel a part of a family and would highly recommend this office.

Amy Baumann

00:41 17 Dec 14

My experience at South Surrey Smiles has been exceptional. It was recommended by our dentist that my son visit an orthodontist and having never been to an orthodontist myself, I wasn't too sure what to expect. The staff at South Surrey Smiles have been tremendous in both their care of my son and in their communications with me. Dr. Williams and her team are very professional, friendly, and accommodating and I would highly recommend South Surrey Smiles to anyone requiring an Orthodontist.

Chris Parfitt

22:59 12 Dec 14

What can you say about this office that hasn't already been said? A friendly and professional staff that is there to meet your every need and doctors that are second to none. And that office! Not a nicer looking clinic around. Just being there makes me feel like a cooler person.

Tim Dickson

05:35 28 Nov 14

Excellent experience today South Surrey Smiles. Great, welcoming environment for both me and my daughter. Having had braces as a kid I can appreciate that the first impression of the office, the orthodontist and the staff will go along way in making this a pleasant experience. I won't hesitate to suggest South Surrey Smiles to anyone in my circles.

Carly Tyson

18:00 05 Dec 14

I was so hesitant to get braces. I was worried about how they would make me look. The clear braces that South Surrey Smiles offers are almost invisible! My friends didn't even notice that I was wearing them! I am so happy I decided to do it. My treatment only took 1 year and now my smile is constantly complimented! I am so happy and proud of my new smile.

Pearl Green

20:57 08 Dec 14

My daughter was really nervous about getting braces and we were worried that she would be really upset but when she got home from her first appointment, she was all smiles and was actually looking forward to getting braces! When she finally had them put on, she was eager to show all of her friends and tell everyone about them. She was quite excited about collecting points and getting a prize too. My husband was also every impressed with your facility and we couldn't be happier with the way our daughter has been treated!Thanks to South Surrey Smiles for making a potentially painful experience to one my daughter actually enjoys!

Morgan Heppell

01:34 02 Dec 14

Dr Lesley Williams is an incredibly knowledgeable, experienced and altogether exceptional Orthodontist. Along with having a beautiful office and accommodating team, she truly is at the highest level of what she does. I would recommend South Surrey Smiles to anyone considering or even just wondering about how Orthodontics could improve their smile!

juline whelan

01:18 11 Dec 14

My experience with South Surrey Smiles today was very positive. I was treated with great care and clearly given all the information I needed to make an informed choice. The staff are very efficient and friendly. I would recommend this service to anyone.

Markus Gildemeister

04:11 09 Feb 17

Fantastic office and staff! I walked in and was greeted by the attentive reception which catered to any concern or question that I had, the doctor and her clinical staff were very professional, caring, and accommodating. Every part of my experience here was above and beyond anything that I have experienced before.

Maybloom Farms Ltd.

00:50 09 Feb 17

A very warm and inviting environment for us and our children alike. Very professional and accommodating staff in a beautiful new office. No need to look elsewhere for our children's orthodontic needs.

Matt Dawson

02:20 10 Feb 17

Excellent results thus far in treatment for a 12 year old girl. Always find visitor parking no matter what time of day. Friendly staff and accommodating with the appointments.

Zac Towle

03:07 10 Feb 17

Great staff and awesome atmosphere. Felt welcome as soon as I walked in

Teyler Callies

01:44 10 Feb 17

The friendliest and most capable staff you could ask for!

Katelin Towle

20:16 14 Feb 17

Just had a consultation at South Surrey Smiles and the office is so beautiful! All the staff are super nice and make you a latte when you arrive! Would totally recommend it to my family and friends!

Brittney M

02:35 17 Feb 17

I have been considering orthodontic treatment for many years. I finally booked an appointment with Dr. Lesley Williams and it was one of the best decisions I have ever made. I initially entered their office feeling very nervous however I was immediately greeted by the kind ladies at the front desk and was given a tour of the office by a very friendly staff member who quickly calmed my nerves. The entire consultation process was pleasant and informative. Each one of the staff members took their time to answer all of my questions making me feel at ease about the process associated with orthodontics. Dr. Lesley Williams and her staff go above and beyond to make their patients, including myself, feel comfortable and at ease while in their care. I can honestly say I always look forward to my appointments at South Surrey Smiles!!!

Megin Lane

22:41 07 Mar 17

Everyone is very friendly and full of knowledge. We shopped around for an orthodontist and my kids picked South Surrey hands down. They feel comfortable and everyone is so nice. We are very happy with the work being done on our kids... highly recommend to anyone :)

Helena Barrett

05:56 09 Mar 17

Friendly staff who anticipates their client (and parents) needs. Clean environment. Efficient and knowledgeable service. I recommend this clinic

Melanie Gaboriault

00:59 29 Mar 17

I love how friendly and encouraging South Surrey Smiles is. I know they are the friendly kind of orthodontist and not the mean kind. Braces were easier than i thought. They didn't hurt when they were put on and didn't hurt a bit afterwards. Only towards dinner were my teeth a little sore. -- Mia 12 yrs old

Amanda A. Milford - PREC

03:38 29 Mar 17

I would tell other people to get braces at South Surrey Smiles becasue they are careful and quick. I like that South Surrey Smiles is fun and that they have cards with points. South Surrey Smiles makes me comfortable and not worried because they are so nice. I love South Surrey Smiles! Lara Milford

T Classy

18:48 12 Apr 17

I have to say today was the most incredible dental experience of my life! The entire staff here seems to be connected to the business' client experience; they all knew exactly where I was in their check-in, assessment, and what was next. Thank you for the wonderful experience!

Francesca Voischos

02:36 26 Apr 17

My experience at South Surrey Smiles has been incredible! I only have a few more months to go with my braces, although I won't miss the braces, I will definitely miss the wonderful staff and team at South Surrey Smiles!

Jack Robertson

03:15 20 Jun 17

I didn't think my son could get better looking but after his treatment at South Surrey Smiles with Dr. Williams I was wrong. His teeth and bite are perfect!!! Many, many thanks to all the lovely staff! All the staff are extremely friendly, well-mannered, well-groomed and have perfect teeth also!!! They even remembered the coffee I liked when I came in - bonus!! Our daughter is next.....wouldn't go anywhere else!!! Thanks to all at South Surrey Smiles - it was a pleasure!!!

Dorsa Sadeghi

17:59 05 Jul 17

Hardworking and meticulous staff, had a great experience. Thank you for my treatment! :)

Monika Arcadi

05:02 07 Jul 17

Knowledgeable and friendly staff and Dr. Williams is great! Very nice facility, very modern and a good environment for patients.

Amanda Michelle Chang

16:52 10 Jul 17

Great facility, awesome staffs and fantastic experience. The facility is new and interior is very functional and clean, you feel very welcome the minute you come in, someone is there to greet you and gave you a walk through the facility. Their equipments are state of the arts and they got their own in-house lab which is really good to see that everything is done in-house. The staffs are very professional and friendly. They communicate well and explain every procedures, so you know what to expect. I brought my daughter in for her consultation and it was very nice to see she received a welcome letter by the doctor and a gift box with a ribbon bow, in it a sunglasses and munchies gift card, with her name written on the box making it very personalized. That was a very nice touch! Timing was great, there was not much wait time at all, everything was done in a timely manner and efficiently. We had an awesome experience with South Surrey Smiles and definitely would recommend this place! :)

Michele Berry

00:43 11 Jul 17

Two of my children were patients of South Surrey Smiles and I was so pleased with their results that I decided at 50 years of age to have my own teeth fixed. I opted for Invisalign and I am very happy with the results. It was an amazingly quick process and it was most convenient as it required very few visits. I highly recommend the staff at South Surrey Smiles.

surrey clinic

17:27 11 Jul 17

This place is fantastic! The office itself is top notch and the staff are always positive and helpful. They genuinely seem to want to do things the right way instead of rushing into starting treatment immediately. We are glad we chose south surrey smiles and had both our kids monitored by them to determine the best time to start braces.

Leah Calder

20:00 01 Aug 17

I went to South Surrey Smiles for an initial consultation last week, and I could not have been more impressed!Upon walking through the doors, I was greeted by a very friendly member of the staff who immediately gave me a tour of their beautiful office and introduced me to many friendly faces. I felt very welcomed, and knew this visit wouldn't be my last! Dr. Williams, along with her team were extremely helpful and informative.As I usually have anxiety with any type of dental work, Dr. Williams and her team at South Surrey Smiles put me at ease and I felt extremely comfortable during my first visit. I highly recommend South Surrey Smiles and I'm definitely looking forward to my next visit! Thank you!

Eleanore Harder

18:33 02 Aug 17

It was a wonderful experience, this coming from a patient who is mortally afraid 'of going to the dentist '!! Katelin welcomed us so warmly, showed us all around the most beautiful yet efficient offices, and eventually lead us to Morgan who talked thoroughly about the doctors findings with us.The orthodontist was very personable, went over all the results very carefully, answered all our questions, we knew we were in very capable hands. From the welcome gift boxes to the steaming lattes to the final consult every step was very much appreciated! GOOD JOB Everyone, already recommended your office to others ??

sarah mcfadden

16:41 24 Aug 17

i love south surrey smiles so much and i would be really upset if it closes:(. all the people are so nice and friendly and i look forward to seeing them! thank you south surrey smiles for making not scared of the dentist and orthodontist! you're the best! and Kim is so kind to me!

Vilma Contreras

18:16 19 Sep 17

The clinic is so welcoming. As soon as you enter, you will feel comfortable immediately with the staff, and the place is so beautiful and clean. They take their time to talk to the patients and they value your thoughts and feelings. I'm so glad I found them and looking forward for my daughter's treatment plan. South Surrey Smiles is highly recommended to anybody needing orthodontic help!

Beena Duhra

05:24 21 Sep 17

WOW where do I begin. As soon as I stepped foot in the door of this office today I was greeted by a friendly staff member. Was given a tour and I have never felt so welcome walking into a dentists office, I was very impressed by the entire office from friendly staff that I met and generally the entire vibe and calmness I felt. Beautiful and clean office. FYI: I'm a big chicken when it comes dentists, just the thought scares me, but this was so different it's hard to put into words other than I truly felt comfortable and I'm excited to get going on my ortho treatment with these guys.

nikki winterhelt brown

22:18 27 Sep 17

Dr. Williams and her entire staff are incredibly professional and caring. From our first visit to our last we were well taken care of.All procedures were well explained and both of our children went through their treatments without any fear or apprehension.We are all very happy with the results and the kids love their new 'South Surrey Smiles'We would absolutely recommend South Surrey Smiles to anyone who may have Orthodontic needs.Thank you ,The Brown Family

Evelyn Lee

06:07 01 Oct 17

I did my invisalign here and it was a pleasant experience. The staff were really nice and they make me feels comfortable in every visit. Never regret for my choice. Seeing the result I had, my sister has just started her braces with them this month.

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